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The best way to learn about Ēvolvere is to schedule a complimentary consultation with Dr. Guenther.
OFFICE HOURS
Mon - Fri • 9a-6p PT
hello@evolverepsychology.com
2801 Townsgate Road, Suite 102
Westlake Village, California 91361
424.334.9874
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Frequently Asked Questions
Ēvolvere is located in Westlake Village, California, immediately off U.S. Route 101. Our address is 2801 Townsgate Road, Suite 102 | Westlake Village, CA 91361. We are conveniently located within two miles of Equinox Westlake Village and Oaks Christian School, and within five miles of Sherwood Country Club. Download Directions + Map
If you are traveling to us for a multiday evaluation, close accommodations include Four Seasons Westlake Village and Westlake Village Inn, both featuring lovely spas.
Ēvolvere offers appointments between 9:00 in the morning and 6:00 in the evening Pacific Time (12:00 in the afternoon to 9:00 at night Eastern Time), Monday through Friday.
Lunchtime and late afternoon appointments are in high demand due to the convenience they offer individuals who have school or work commitments during regular business hours. As a result, priority for these appointment times may be given to existing clients who have established therapeutic relationships with Dr. Guenther. This approach ensures continuity of care and honors the commitment of existing clients to ongoing treatment.
Limited evening and weekend appointments are offered for psychological evaluations and field research testing.
Ēvolvere offers both in-person appointments and telehealth appointments to accommodate your circumstances and preferences. Psychological services available via telehealth include coaching, counseling, therapy, select assessments, and select evaluations.
Dr. Guenther is licensed by the Board of Behavioral Sciences in California (License Number 4183) and the Board of Psychology in Ohio (License Number 611), and thus can serve clients throughout California and Ohio via telehealth.
Ēvolvere telehealth sessions are conducted utilizing a HIPAA-compliant video conferencing system. A HIPAA-compliant video conferencing system refers to a platform that adheres to the privacy and security regulations outlined in the Health Insurance Portability and Accountability Act (HIPAA). This means that the system is designed to protect the integrity, confidentiality, and accessibility of electronic protected health information during video consultations or telehealth sessions. A HIPAA-compliant video conferencing system includes features such as end-to-end encryption, secure data transmission, user authentication, access controls, audit logs, and safeguards to prevent unauthorized disclosure or access to sensitive patient information. By using a HIPAA-compliant video conferencing system, healthcare providers ensure the privacy and security of patient data.
To participate in a telehealth appointment, you will not need to download software to your computer or smartphone. Instead, a link to the telehealth session will arrive by text and/or e-mail prior to your appointment time. At your appointment time, simply click the link to log into your session.
Typically, coaching, counseling, and therapy sessions are scheduled as 60-minute sessions unless we determine (in partnership with you) that longer sessions are warranted or that shorter sessions are appropriate. Customarily, a 60-minute session is comprised of 50 minutes of direct service and 10 minutes of indirect services. Indirect services include but are not limited to: assessment scoring; session documentation; treatment planning; case consultation; referrals to specialized professionals, resources, or services; and (when requested by and consented to by you) communications with your treatment team, educational agency/organization/institution, and/or workplace.
The frequency of coaching, counseling, or therapy sessions is determined by multiple factors, such as your presenting concerns, the treatment goals, the treatment modalities employed, and the rate of progress throughout treatment. Typically, coaching clients begin by attending coaching sessions every week or every-other week, while counseling/therapy clients begin by attending counseling/therapy every week or twice per week. Both coaching and counseling/therapy clients might gradually reduce the frequency of sessions as they progress.
Yes or no, depending on your preference.
Clients may schedule appointments within the client portal at their convenience. Appointments may be scheduled as few as three days prior to the appointment or as many as two months in advance of the appointment.
Ēvolvere has found that allowing clients the flexibility to schedule their appointments for different days and times each week offers several benefits. Flexible scheduling accommodates clients with varying family commitments, work schedules, travel plans, and other obligations. Additionally, for clients concerned about maintaining discretion and privacy, flexible scheduling allows them to avoid predictable patterns in their coaching, counseling, or therapy attendance.
However, flexible scheduling does not guarantee availability of your preferred day or time any given week. Therefore, should you favor a recurring appointment date and time, requests for recurring appointments may be made directly to Dr. Guenther, and she will calendar your recurring appointment day and time in consultation with you, pending the availability of your preferred day and time.
Of note, while flexible scheduling can be beneficial, consistency in attending coaching, counseling, or therapy is essential for establishing a therapeutic relationship and making progress in treatment. For some clients, establishing a regular schedule is critical to maintaining the continuity of their progress in coaching, counseling, or therapy.
Also of note, should a client fail to schedule an appointment for four consecutive weeks, unless other arrangements have been made in advance, for legal and ethical reasons, the professional relationship will be considered discontinued.
The duration of a course of coaching, counseling, or therapy is determined by multiple factors, such as the presenting concerns, the treatment goals, the treatment modalities employed, and the rate of progress throughout treatment. Commonly, life design coaching occurs across a 6-week to 6-month period. Generally, psychoeducation can be completed within a 6-week period. Brief counseling/therapies, such as Solution-Focused Brief Therapy (SFBT), involve a limited number of sessions, often from 6 to 12 sessions. Short-term counseling/therapies, such as Acceptance and Commitment Therapy (ACT) and Cognitive Behavioral Therapy (CBT), often involve 12 to 24 sessions, and long-term counseling/therapies, such as Recovery Oriented Cognitive Therapy (CT-R) and Dialectical Behavior Therapy (DBT), often span one year or more. Additionally, some individuals choose to engage in maintenance or preventative therapy, participating in periodic sessions to maintain progress, prevent relapse, or continue personal growth work.
You may cancel or reschedule an appointment within the client portal. Please remember to cancel or reschedule 48 hours in advance of the original appointment date and time. Should you cancel or reschedule less than 48 hours in advance of the original appointment date and time, you will be responsible for payment of the original session fee. This is necessary because a time commitment has been made to you and has been held for you.
To ensure the smooth running of the practice, and to respect the allocated session times for all clients, it is important to arrive promptly for your session. Please note that if you are late, your lateness may result in a reduction of your session time. We appreciate your understanding and cooperation.
Ēvolvere accepts American Express, Discover, Mastercard, Visa, Flexible Spending Account (FSA) Debit Cards, Health Savings Account (HSA) Debit Cards, and Health Reimbursement Account (HRA) Debit Cards for healthcare procedures, healthcare services, health and wellness coaching services, and special education services. Your card of choice will be securely stored within our Electronic Health Records System, and payments for procedures and services are processed through Stripe at the close of the day on which the procedure or service was rendered. You are not charged for credit card processing or transaction fees.
Ēvolvere does not accept insurance. Dr. Guenther does not participate in insurance panels, including Medicaid and Medicare. This deliberate decision allows us to deliver personalized and comprehensive treatment without the limitations imposed by insurance processes, which impact quality of care. By taking insurance companies out of the equation, we can focus on personalizing care tailored to your unique needs. Our objective is to establish a collaborative partnership with you, working together to achieve enduring results. While insurance companies prioritize immediate disease care, our approach emphasizes lasting health, wellness, and wellbeing. By remaining independent of insurance panels, we can ensure the highest level of flexibility and attention to patient health, wellness, and wellbeing.
However, we understand the importance of insurance coverage to our clients. As an out-of-network provider, we will provide you with a detailed monthly superbill. The superbill is an itemized list of all services provided to you the preceding month, and it includes the data that an insurance company uses to calculate reimbursement against a healthcare service. The superbill includes our provider information, your patient information, diagnosis codes and descriptions, procedure codes and descriptions, and visit information such as dates of service and the fee for each date of service. Depending on your health insurance provider and out-of-network benefits, you may be eligible for full or partial reimbursement of healthcare fees paid to out-of-network providers such as Ēvolvere.
Please note that when utilizing out-of-network benefits, you are still responsible for paying the fee for each date of service on the date of service, directly to the provider (Ēvolvere). Afterward, when you receive your superbill, you can use it to seek reimbursement from your insurance company. Please also note that reimbursement rates vary widely across health insurance providers and plans. Typically, insurance companies offer a percentage reimbursement for out-of-network services, which ranges from approximately 50% to 70% of the "usual and customary" rate. The "usual and customary" rate represents the average fee charged by providers in a specific geographic area for a particular service.
To make the reimbursement process more convenient for you, we have partnered with Reimbursify, an app designed to streamline your experience of submitting superbills for reimbursement. Through Reimbursify, you can check your out-of-network benefits, including the status of your out-of-network deductible and reimbursement amount, and you can file your superbills and claim forms to seek reimbursement for eligible expenses based on your out-of-network benefits. Your first claim filing is free, and subsequent claims can be filed for a minor fee ranging from $2.99 to $3.99 per claim. We want to ensure that you have the resources and support to navigate the reimbursement process smoothly and maximize your insurance benefits.
Please also note that insurance coverage for services provided by a Licensed Educational Psychologist can vary depending on your insurance company and your specific policy. Insurance companies may provide coverage for services rendered by a Licensed Educational Psychologist (LEP) if they are considered within the scope of the policy's mental health or behavioral health benefits. Some insurance plans may have specific requirements or restrictions regarding the types of professionals they will reimburse for services. To determine if your insurance company covers services provided by an LEP and the extent of that coverage, it is advisable to contact your insurance provider directly. Your insurance company can provide you with detailed information about your policy's coverage and any applicable requirements or limitations related to LEP services. Consider asking your insurance company questions such as: Do I have insurance benefits for out-of-network mental health services from a Board of Behavioral Sciences Licensed Educational Psychologist? Is a referral from my primary care physician required? Is there an out-of-network deductible that must be met? If I were to pay $200 for a counseling or therapy session, how much would be reimbursed? How many counseling or therapy sessions are covered per year?
As Dr. Guenther has made the decision to opt out of Medicaid and Medicare, we are unable to accept coverage from Medicaid or Medicare. Please note that Medi-Cal is the name for California's Medicaid. If you are eligible for Medi-Cal, you access your Medi-Cal benefits under Medi-Cal Fee-for-Service or through a health plan chosen by you and/or your county. We are unable to accept your coverage from Medi-Cal even when you are accessing your benefits under a health plan chosen by you and/or your county.
Dr. Guenther specializes in human-centric approaches to learning and performance, including in activating approaches to prepare, support, and help individuals in making strategic changes for the enhancement of their health, wellness, wellbeing, and success. In particular, she offers psychological services for individuals whose symptoms are negatively impacting their ability to learn across their lifespan and to access, participate in, and progress in their education and/or career. Dr. Guenther is deeply familiar with the diagnosis and treatment of: Anxiety Disorders; Depressive Disorders; Neurodevelopmental Disorders (such as: Intellectual Disabilities, Autism Spectrum Disorder, Attention-Deficit / Hyperactivity Disorder, Specific Learning Disorder); Trauma and Stressor Related Disorders (such as: Reactive Attachment Disorder, Adjustment Disorders); Cluster B Personality Disorders (such as: Borderline Personality Disorder, Histrionic Personality Disorder, Narcissistic Personality Disorder); and Cluster C Personality Disorders (such as: Avoidant Personality Disorder, Dependent Personality Disorder, Obsessive-Compulsive Personality Disorder).
Dr. Guenther is a Psychotherapist, Certified Positive Psychologist, and Licensed Educational Psychologist. She has trained and practiced in the Midwest, Northeast, and West Coast. Dr. Guenther has served clients in hospital inpatient programs, partial hospitalization programs, mental health clinics, mental health centers, educational service centers, educational agencies, business settings, and private practice.
Dr. Guenther has obtained Bachelor, Master, Specialist, and Doctoral degrees in the field of psychology. Following completing her Bachelor, Master, and Specialist degrees at Centre College and Miami University, where she specialized in Trauma & Recovery, she earned her doctoral degree at University of Pennsylvania, where she specialized in the Neuropsychology of Behavior and Learning and served as a Clinic Supervisor. Dr. Guenther has completed additional graduate coursework and workshops at Brown University, Georgetown University, Princeton University, and Stanford University.
Dr. Guenther is licensed in California under the Board of Behavioral Sciences (License Number 4183) and in Ohio under the Board of Psychology (License Number 611). Additionally, she earned her certification as a Designing Your Life Coach under the guidance of Bill Burnett and Dave Evans, renowned creators of the Life Design Lab program at Stanford University.
Dr. Guenther is intensively trained in Acceptance & Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Mindfulness-Based Cognitive Therapy (MBCT), Recovery-Oriented Cognitive Therapy (CT-R), and Dialectical Behavior Counseling Therapy (DBT). Further, she is intensively trained in Exposure and Response Prevention Therapy (ERP).
Dr. Guenther is an active member of the American Psychological Association, California Psychological Association, and Ohio Psychological Association, as well as the National Association of School Psychologists. She enjoys presenting original research and workshops at state and national professional and scientific conventions. At Miami University, Dr. Guenther taught graduate courses including but not limited to: Abnormal Psychology; Behavioral Interventions, Theory, Principles, and Techniques; and Education of Individuals with Exceptionalities.
Dr. Guenther’s career spans more than 18 years, and during that time, she has completed more than 2,800 psychological evaluations, neuropsychological evaluations, and psychoeducational evaluations.
Positive Psychology is an applied psychology approach to enhance human functioning and flourishing, while educational psychology is dedicated to the improvement of human learning across the lifespan and across settings. Dr. Guenther is passionate about utilizing the tenets of both Positive Psychology and Educational Psychology to help clients solve complex challenges and to support them through transformations.
Dr. Guenther is intensively trained in Acceptance & Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), Mindfulness-Based Cognitive Therapy (MBCT), Recovery-Oriented Cognitive Therapy (CT-R), Dialectical Behavior Therapy (DBT), and the neuropsychology of behavior and learning. Further, she is intensively trained in Exposure and Response Prevention Therapy (ERP). Additionally, Dr. Guenther is a Certified Positive Psychologist. She may use aspects of any or all of these modalities, tailored to your unique needs. Your input and preferences are important, and if you have specific preferences regarding treatment modalities, those preferences will be honored in the development of your treatment plan.
A Designing Your Life (DYL) Coach is a professional coach who specializes in applying the DYL approach to support clients in crafting a life that is both meaningful and fulfilling.
The DYL methodology, developed by Bill Burnett and Dave Evans in the renowned Life Design Lab at Stanford University, utilizes design thinking principles and techniques to enhance both personal pursuits and professional pursuits. By leveraging the DYL methodology, a DYL Coach guides clients in exploring their strengths, values, and aspirations, and helps them design actionable plans and strategies to set goals, overcome challenges, and make intentional choices aligned with their passions and ideals. Through this collaborative and supportive process, a DYL coach empowers clients to explore possibilities, experiment with potential paths, and create a life that is personally meaningful and fulfilling to them.
DYL coaching offers valuable support to individuals preparing for or undergoing various transitions in their lives. This approach is particularly beneficial for individuals transitioning from high school to college, transitioning from college to the workforce, or navigating changing tides at work. DYL coaching also provides valuable clarity and direction for individuals considering or planning a gap year from school, considering or planning a sabbatical from work, or embarking on retirement.
Once you have scheduled your initial coaching, counseling, or therapy session, an email confirmation will be sent to you. This confirmation email will confirm the date, time, and location of your session and will guide you to access your secure client portal, where you will find intake forms. Kindly complete these forms before your first session to ensure a smooth start. Furthermore, after your first session, you may be provided additional forms or rating scales to complete to assist in assessing your symptoms quantitatively. These forms or rating scales may also re-administered at regular intervals throughout treatment in order to monitor your progress during treatment.
Usually, all information disclosed in counseling and therapy sessions, including the information in the written records of the psychotherapist, is confidential - except under particular circumstances wherein disclosure is required by law.
Examples of circumstances in which the disclosure is required by law include suspected child abuse, dependent adult abuse, or elder abuse, as well as threat of severe imminent bodily harm to oneself or to others.
Additionally, under certain circumstances, a valid court order can override the general principle of therapist-client confidentiality. A court order can legally compel a therapist to disclose information from therapy sessions or testify in court regarding therapy sessions. For example, a court order may be issued in situations where the information obtained during therapy sessions is deemed directly relevant to a legal proceeding. However, the specific conditions under which therapist-client confidentiality can be breached through a court order vary depending on the jurisdiction and the nature of the legal proceedings. If Dr. Guenther receives such a court order, you will be notified, your legal counsel will be notified and consulted as relevant (at your discretion), and Dr. Guenther’s legal counsel will be notified and consulted as relevant prior to the disclosure of any information. Legally compelled disclosure of any information will be minimized to include only the least information required.
